Environment: Eval Version Cloud OCR SDK , C#
I am processing images/docs scanned as PDF files and the size varies fron 4kb to MBs. All files less than 7 MB complete the workflow, although the time for the 7MB takes around 23 mins( which is huge).
The problem I am dealing with is when I input files of size >7MB. I get an exception and webservice returns "Timed out"- Cannot upload error.
I am not sure if my api ProcessImage as i call fails to process it or I should be using someother settings and API. I see the problem even When I set to mode to ProcessingModeEnum.MultiPage ( asthe source files is 1).
Please suggest if I am missing anything.
The issue may occur due to the slow internet connection, so we recommend to increase the internet connection speed if it is possible.
Also it can be helpful to increase the timeout on your side. To increase the timeout, add the line
right after the line
This answer is marked "community wiki".