The billing terms indicate that the size of a single page is ISO A4 format (210mm × 297mm size). Pages submitted that are larger than this size are billed as multiple pages.

However, the image size in pixels depends entirely on what resolution the image was scanned at (ex: at 75dpi, the dimensions of an A4 page are about 620x875, whereas at 300dpi, the dimensions are around 2480x3500).

With the OCR SDK, I have found that submitting images of A4 pages scanned at 300dpi result in my account getting charged for multiple pages.

Does anyone know the image resolution (in pixels) that is considered a single A4 page?

asked 12 May '12, 00:22

johnt's gravatar image


edited 09 Jun '12, 11:33

Vasily%20Panferov's gravatar image

Vasily Panferov ♦♦

Hi there! In fact, several hours before your post we've implemented a new release of the SDK that fixes the issue you describe, all A4 sized pages should now be calculated correctly. However, if you still face this problem, please send your Application ID to so we could thoroughly examine your case. Please let me know if you have any more questions.


answered 12 May '12, 11:42

Nikolay_Kh's gravatar image

Nikolay_Kh ♦♦

edited 06 May '13, 14:41

Anastasia%20Galimova's gravatar image

Anastasia Ga... ♦♦

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text]( "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported



Asked: 12 May '12, 00:22

Seen: 2,497 times

Last updated: 06 May '13, 15:12

© 2016 ABBYY. All rights Reserved. | Privacy Policy | Legal