Hi,

I use FREngine 10 in my app. Sometimes i get COMException when try to export a document. It occurs only if i performed ocr. When i try to export same documents without perform ocr error dont occured.

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This error sometimes dont occured different machines for same documents. For example; user has some documents. He performed ocr then try export seachable format. He get error then i get documents from him and try it on my machine or another machine sometimes error occured sometimes dont. But if error occured, after that this error occured every time for those same documents.

Do you have any idea what caused this error?

asked 23 Jul '14, 11:14

FKucuk's gravatar image

FKucuk
113

Can you please send the description of this issue together with the sample project and the source image to support team? Please find the contacts here http://knowledgebase.ocrsdk.com/article/1397.

(23 Jul '14, 16:57) SDK_support ♦♦
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Asked: 23 Jul '14, 11:14

Seen: 1,128 times

Last updated: 23 Jul '14, 16:57

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