service hung? I have a document queued but not processing.

Also, how long are the files available after processing, 3 days? Thanks.

asked 06 Jul '12, 17:58

CloudZap's gravatar image

CloudZap
35

it is a 1 page document by the way...

(06 Jul '12, 18:01) CloudZap

still not working. not sure if the service is down today or not.

(06 Jul '12, 19:36) CloudZap

It's not down, just fails to process tasks as fast as you expect. Since this question arises quite often could you please share what delay you consider permissible for your usecase?

(06 Jul '12, 20:50) Dmitry Me ♦♦

I would expect some consistency. I did get some fast times, under one minute for one page. However, 30 minutes to ocr one page seems like something is wrong. It is a great service, I just wish it were more consistent with the processing time. Thanks.

(07 Jul '12, 22:51) CloudZap

I see your concern. Times will always vary. We will work to reduce maximum delays, but since there're many users with unpredictable usage patterns using the service simultaneously the delays will always vary.

(09 Jul '12, 11:58) Dmitry Me ♦♦
Be the first one to answer this question!
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Tags:

×195

Asked: 06 Jul '12, 17:58

Seen: 2,025 times

Last updated: 09 Jul '12, 13:08

© 2016 ABBYY. All rights Reserved. www.ABBYY.com | Privacy Policy | Legal