Hi, I'm seeing some intermittent (at least I'm perceiving that it's intermittent) behavior that is puzzling me.
I am making a request to processTextField and the image i'm posting definitely has text in it, but sometimes i'm getting an empty response. See below for an example log of requests. Note the last two entries. In the final task status call, it says complete, but then shows that it did not deduct any credits. Then, in the result XML that i'm calling the value field is blank, implying that it did not find anything.
It seems to me like the SDK hit some sort of error case (hence it did not deduct any credits). Is this the case, or is something else going on? thanks
The empty result is caused by OCR engine not finding any suitable text in the specified region. This may be caused by a number of reasons including (but not limited to):
To make further investigation possible please contact support via email and supply the image.
Also please don't post service responses that contain "result URLs" - anyone can use them to get to the result.
answered 21 Sep '12, 11:38
Dmitry Me ♦♦