Hello, Abbyy OCR is converting a Tiff to a word format. It is doing a great job on all the text. There is also some handwriting on the page, some of the handwriting is being turning as expected into a graphic and some is missing. I am hoping for a setting so that the handwriting that is missing does not disappear.

asked 14 May '15, 23:16

Garyho's gravatar image


The most possible reason is that the program cannot detect this zone as a picture and tries to find and recognize any text in the handwriting part of your image. We recommend in your scenario to use the pdfSearchable export format. In this case the entire image is saved as a picture and the recognized text is put under it correspondingly. Note that you can export the recognized data in up to three different file formats simultaneously. To do this, specify the necessary formats, separated by commas, in the exportFormat parameter of the processImage method. For example: "docx,pdfSearchable". The task cost does not go up when you set multiple export formats.


answered 15 May '15, 12:28

Oksana%20Serdyuk's gravatar image

Oksana Serdyuk ♦♦

Thanks for the reply, I need to export this in word docx format. Is there a way to disable the ICR function so all the handwriting shows up in the word docx file as a graphic? Some of the handwriting is showing up perfectly as a graphic but just some of the handwriting is not.

we are using the processDocument Method and exportFormat = docx

(15 May '15, 17:17) Garyho

Is there a support phone number or email address for the SDK.

(19 May '15, 17:59) Garyho
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Asked: 14 May '15, 23:16

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Last updated: 20 May '15, 13:33

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