I have a PDF file on which OCR cloud service fails to recognize any Japanese text. However on another PDF with similar Japanese text the recognition is successful.

How can I send the failing PDF file?

Thanks, - Shailesh

asked 03 Oct '12, 09:44

shaileshl's gravatar image


edited 03 Oct '12, 09:45

You should contact support using email and supply the problematic PDF and the exact URI (with the settings) which you use to process the image.


answered 04 Oct '12, 14:30

Dmitry%20Me's gravatar image

Dmitry Me ♦♦

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Asked: 03 Oct '12, 09:44

Seen: 1,664 times

Last updated: 04 Oct '12, 14:30

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