Hello,

is the package you buy available for multiple tenants or do you need a separate key for each environment.

We enabled the business card scanner on our test tenant for SAP C4C which worked fine on the iphone. We enabled our production tenant with the same credentials but that does not work on the iPhone. In the Lead overview I cannot select the scan option.

Regards,

Marco

asked 26 May '15, 16:49

Marco%20Meijs's gravatar image

Marco Meijs
112

edited 26 May '15, 16:50


You can use your credentials for several tenants simultaneously, but the balance of your application should not be empty.

Could you please check whether you have specified correctly your Application ID and Application Password? I mean that probably the issue occurs because some extra symbols (like space) were copied. You can copy your credentials to the text editor and then to your production tenant.

If the issue still actual, could you describe the issue in more details and specify what error message do you get?

link

answered 28 May '15, 13:11

Oksana%20Serdyuk's gravatar image

Oksana Serdyuk ♦♦
1.4k16

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Tags:

×14
×7
×2
×2
×1

Asked: 26 May '15, 16:49

Seen: 824 times

Last updated: 03 Nov '15, 18:20

© 2016 ABBYY. All rights Reserved. www.ABBYY.com | Privacy Policy | Legal