A few pdf's uploaded via processImage fail ('ProcessingFailed') with above error message. However, I can open the pdf without problems.

Over 200 other pdf's process without a problem.

Please advice how to solve this.

asked 18 Nov '15, 14:48

ski's gravatar image

ski
112


The “File … has access restrictions and cannot be added to the document” error occurs when you try to process a PDF file that has a password protection. The fact is that our technologies cannot open such files not to infringe copyright. To process the password-protected PDF files you should specify the corresponding password in the pdfPassword parameter of the processImage method or other used processing method.

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answered 18 Nov '15, 16:06

Oksana%20Serdyuk's gravatar image

Oksana Serdyuk ♦♦
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Asked: 18 Nov '15, 14:48

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Last updated: 18 Nov '15, 16:06

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