After referring to the Quick start guide of cloud OCR SDK, I uploaded an image using the Process Image API method and checked the status using Get task status method. I got the following response for Get task status -

task id="9f6360c4-ff54-4f14-be3e-28d1a96e9eb9" registrationTime="2015-11-30T05:22:14Z" statusChangeTime="2015-11-30T05:22:22Z" status="Completed" filesCount="1" credits="5" resultUrl="https://ocrsdk.blob.core.windows.net/files/9f6360c4-ff54-4f14-be3e-28d1a96e9eb9.result?sv=2012-02-12&se=2015-11-30T15%3A00%3A00Z&sr=b&si=downloadResults&sig=ianx%2FF8bDxsZ7HYqX0hF%2Brikbdm5p2NsPCzJjbOK9sI%3D"

As per the tutorial, I tried to fetch and download the Image using Fiddler (tool) and the URL was as followed - https://ocrsdk.blob.core.windows.net/files/9f6360c4-ff54-4f14-be3e-28d1a96e9eb9.result

With Authorization header i get "Authorization issue" and without Authorization header i get "Resource not found exception" Please guide me to tackle this issue.

Regards, Nayan Parekh

asked 30 Nov '15, 15:12

Nayan_32's gravatar image


Following is the error message i get when Authorization issue occurs, 403 - "Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature."

(01 Dec '15, 11:50) Nayan_32

Hi Nayan_32 and lordgreg,

Would you kindly send to Cloudocrsdk@abbyy.com your logs from Fiddler debugger? The logs should include the headers, request content and the answer. I will show them to our developers for clarification of your issues.

(01 Dec '15, 12:42) Oksana Serdyuk ♦♦

I have this weird feeling, I'm having the same issue here: http://forum.ocrsdk.com/questions/5189/ocr-api-result-url-authentication-failure

Are you also getting:

<?xml version="1.0" encoding="utf-8"?>
    <Message>Authentication information is not given in the correct format. Check the value of Authorization header.

answered 30 Nov '15, 18:39

lordgreg's gravatar image


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Asked: 30 Nov '15, 15:12

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Last updated: 01 Dec '15, 12:42

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