Hi, i'm planning to purchase the 10,000 pages subscription.

i sent a few files (phone screenshots) and 3 out of 10 returned an empty or almost empty output.

For example this attached image:alt text processImage with default settings and language = "Hebrew,English" returns "□ ס נ>" as a result.

The text in the image looks very clear. Is there any reason for this? And is there anything i can change in the settings to fix it?

Thank you


asked 11 Sep '16, 16:39

evgeny's gravatar image


Please try to use the textExtraction profile (the documentConversion profile is used as a default value).


answered 12 Sep '16, 15:56

Oksana%20Serdyuk's gravatar image

Oksana Serdyuk ♦♦

Hi Oksana, i already tried that before i wrote you the first time but i did it again:

settings.language = "Hebrew,English"; // Can be comma-separated list, e.g. "German,French". settings.profile ="textExtraction"; settings.exportFormat = "txt";

and the result is the same: "□ ס נ>". And 2 more out of 10 files (which look ok) returned an empty text. Here is one of them: alt text

Please help))

Thank you


(13 Sep '16, 10:28) evgeny

According to our database, you still use the documentConversion profile. Kindly make sure that you use the recommended parameters. Please use any HTTP debugger to debug your code.

Moreover, when I use the textExtraction profile, I can get the recognized text.

(13 Sep '16, 14:58) Oksana Serdyuk ♦♦

Hi Oksana, you are right, i copied your code in ocrsdk.js and there was no handling for "profile" parameter.

Now it looks much better.

hank you


(14 Sep '16, 10:59) evgeny
Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported



Asked: 11 Sep '16, 16:39

Seen: 359 times

Last updated: 14 Sep '16, 10:59

© 2016 ABBYY. All rights Reserved. www.ABBYY.com | Privacy Policy | Legal