Hi, i'm trying to read phone screenshots in hebrew and many files, sometimes 9 out of 10, return these 2 subsequent errors from the "processingCompleted" function: 1. Unclosed root tag Line: 0 Column: 269 Char: 2. Non-whitespace before first tag Line: 0 Column: 1 Char: /
Can you tell me what's wrong? is anything i can do about it?
Attached are two example files.Thank you
In general, your application logs are fine on our side: all recognition tasks are processed successfully. It seems that these issues are connected with your development environment, because the messages are not returned by our service. First of all, please try to check the following reference in the Internet: Non-whitespace before first tag
And if you still need our help, please send to CloudOCRSDK@abbyy.com the logs from the Fiddler debugger or any of its analogue that supports your device. The logs should include the headers, the request content and the response from the service. We will show them to our developers for clarification of the issue.
answered 22 Sep '16, 14:15
Oksana Serdyuk ♦♦