We submitted a file last week and it worked fine. Same file submitted this week is not working. What can we do? It is a PDF file.

asked 10 Jan, 23:25

tfitz99's gravatar image


To investigate the issue, please specify the following information:

• Do we understand correctly that the issue depends on the certain PDF file? Kindly send this file to CloudOCRSDK@abbyy.com?

• Please specify what processing settings you use.

• If it is possible, send us the logs from any HTTP debugger (such as Fiddler or Wireshark).

(12 Jan, 12:53) Oksana Serdyuk ♦♦
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Asked: 10 Jan, 23:25

Seen: 514 times

Last updated: 12 Jan, 12:53

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