When I try to use the ABBYY RTR SDK in my app, I get the following exception at runtime. This is only happening on Google Pixel phone running android 7.1.1. All works fine on my old dNexus 7 tablet. Does it have to do with the 64-bit processor?

E/SmartLocker: Error loading ABBYY RTR SDK: E/SmartLocker: java.lang.UnsatisfiedLinkError: com.android.tools.fd.runtime.IncrementalClassLoader$DelegateClassLoader[DexPathList[[dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-support-annotations-24.2.1_145b9c5f265b11bbdf100e34b342d8c373393ead-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_9-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_8-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_7-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_6-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_5-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_4-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_3-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_2-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_1-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-slice_0-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-realm-android-0.87.5_1c3d3a8de47990970783d8617f4a771606b55ce0-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-lucene-snowball-3.0.3_7832e7dc9f9a7ea192374b94a6e27c3d3a232a17-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-jsr305-1.3.9_cb1408d096ae38fb85c8feff39e28e3fe940990a-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-jackson-core-2.1.3_e31c9c2b92ce54166d9f917475a35d78aa839f14-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-internal_impl-24.2.1_d59ac9d7225b5bdd02c7e83f526771c0ae57079d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-internal_impl-24.2.1_c19008c7aa925c37b7ea4457948287f2a419842d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-internal_impl-24.2.1_8db758837af9edb2cdf585c35a5f4307d2bf7f2b-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-internal_impl-24.2.1_814170b694c94642c973cec6e2d8d9dc026a41c3-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-internal_impl-24.2.1_3b6f8354894c2a4ca5ea3f6c0a7b7223ffb446fe-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-intermediates-exploded-aar-abbyy-rtr-sdk-1.0_ebdb5e760ff0845a74c77fa1c1abbeeae796078a-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-guava-jdk5-17.0_29f1216f9c4cb5865fea18a0aef04b58d27f422e-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-gson-2.1_ca694f65c74dea7cb4d4405f2c2ac597f6ffa0dc-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-oauth-client-1.21.0_61594f0d5b4c3cd90cb53515a8d824b3b3bd8dd0-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-http-client-jackson2-1.21.0_13547bf92f18b5fcca3e71eb63458d97136f3e4e-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-http-client-gson-1.20.0_873a9173a7984bd8d24e2fcb51b6af7e468c93da-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-http-client-android-1.20.0_f9b3feddfd7746e56916d04cf39b7ec9f6db0805-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-http-client-1.21.0_7907416b54a24f9532a794a452b1475465789fc2-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-api-services-vision-v1-rev2-1.21.0_ca3d701cb3ba9a2129cbf728fd60fb8f544cb694-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-ap E/SmartLocker: i-client-android-1.20.0_9ef45f4231091e37a2eeed80eeb7ce11434ce11d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-google-api-client-1.21.0_0fac61a312c81c63767239b6ac1ea5f685bd5fd7-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-fuzzywuzzy-android-fix_a1a36972e8d61f8d7e1c1dc562b465b1fb3180a6-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-fuzzywuzzy-1.1.6_641a910b0ef7be68cd5aab183c6fca53bb4de06d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-core-3.2.1_43d5ce39aa28076eb1a12a1ac26753168834f59f-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-constraint-layout-solver-1.0.0-beta4_dcdd886fb532e3958f326475f5f046592b56925c-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-commons-codec-1.5_3d124ab600f91bb1ed8568d5c686017b79949260-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.journeyapps-zxing-android-embedded-3.3.0_0e0dee520b29ad669f08bc1285f5638d66e18d46-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.firebase-firebase-messaging-9.4.0_fd2d84ed7a01d9c47e570ec5d34f55d14890188d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.firebase-firebase-iid-9.4.0_a2bffd3714d164b1b6085dc8f650c00d730c1f43-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.firebase-firebase-common-9.4.0_31835a7bb147e92c2964ee47251795d76117c517-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.firebase-firebase-analytics-impl-9.4.0_972911444fade416a6889f083472d94b570dd3a9-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.firebase-firebase-analytics-9.4.0_70e0db8c1e138e46a89f3c6c32443a25342f29d4-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.android.gms-play-services-vision-9.4.0_138a0c01a3541484a9b4defda22ff2d9bba889d1-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.android.gms-play-services-tasks-9.4.0_fed7ca92e16fc3d9257837e9049debb2d35f8eb8-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.android.gms-play-services-basement-9.4.0_9dbb434d8feb766c4d42137b87dade4bbd3080ec-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.google.android.gms-play-services-base-9.4.0_f7839001d14dc0950215d4b3b115a70b9aa7ae70-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.github.gcacace-signature-pad-1.1.0_5187209e62c8d3d2dd47f0a610c7ce5522ce73ea-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.github.felHR85-UsbSerial-3.3_7f7fb8cde7a27b2fccd01d601b7dd31b3eb0e449-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support.constraint-constraint-layout-1.0.0-beta4_e2cb46fd54624221d5452570294d878821c9fb6b-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-vector-drawable-24.2.1_372a0f580423405a5d8e94c83b3a259a830509e1-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-v4-24.2.1_6275f2a8a497e57e2484f31a5f96320300633fa2-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-media-compat-24.2.1_0f2b45230441bcec1a5c7a2bbb428733acbb4081-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-fragment-24.2.1_dc6af021fb36370eda01778b32fc12fbb8efb20b-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-core-utils-24 E/SmartLocker: .2.1_f2a8879f0c13cc1c8082424555dd912c9442631c-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-core-ui-24.2.1_1fcc8acc3e1edfe40d8331f1036ea4422dff6818-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-support-compat-24.2.1_32cd3630b0f6635cc1d830fa96151e8bf82b72fd-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-recyclerview-v7-24.2.1_9ac0f3141ee8510ec58dbbe90592291b1ef95f7a-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-gridlayout-v7-24.2.1_b53b0551f53e13ae009191fb0630dd0050a42ecc-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-design-23.4.0_3ba8390c882074018af93ac711c7592eee30245d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-cardview-v7-24.2.1_34a385df93901ce63e5a3ddb57905bc02eed07c4-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-appcompat-v7-24.2.1_91760c07dd910df21bd8f4fa0d43df893d6c497d-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-com.android.support-animated-vector-drawable-24.2.1_134d098d80fa46a4bc658a6c03bdb89c1f94b0fb-classes.dex", dex file "/data/data/com.smiota.smartlocker/files/instant-run/dex/slice-android-async-http-1.4.9_abf0c0deb7547c90e6340b94c0c83f6321e72f6a-classes.dex"],nativeLibraryDirectories=[/data/app/com.smiota.smartlocker-1/lib/arm64, /system/fake-libs64, /data/app/com.smiota.smartlocker-1/base.apk!/lib/arm64-v8a, /system/lib64, /vendor/lib64]]] couldn't find "libabbyy-rtr-sdk.so" at java.lang.Runtime.loadLibrary0(Runtime.java:984) at java.lang.System.loadLibrary(System.java:1530) at com.abbyy.mobile.ocr4.Engine.loadNativeLibrary(Engine.java:351) at com.abbyy.mobile.rtr.EngineImpl.create(BackgroundProcessor.java:1088) at com.abbyy.mobile.rtr.Engine.load(Engine.java:29) at com.smiota.smartlocker.abbyy.ScanShippingLabel.createTextCaptureService(ScanShippingLabel.java:311) at com.smiota.smartlocker.abbyy.ScanShippingLabel.onCreateView(ScanShippingLabel.java:541) at android.app.Fragment.performCreateView(Fragment.java:2353) at android.app.FragmentManagerImpl.moveToState(FragmentManager.java:959) at android.app.FragmentManagerImpl.moveToState(FragmentManager.java:1149) at android.app.FragmentManagerImpl.addFragment(FragmentManager.java:1251) at android.app.FragmentManagerImpl.onCreateView(FragmentManager.java:2311) at android.app.FragmentController.onCreateView(FragmentController.java:98) at android.app.Activity.onCreateView(Activity.java:5901) at android.support.v4.app.BaseFragmentActivityHoneycomb.onCreateView(BaseFragmentActivityHoneycomb.java:36) at android.support.v4.app.FragmentActivity.onCreateView(FragmentActivity.java:75) at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:777) at android.view.LayoutInflater.createViewFromTag(LayoutInflater.java:727) at android.view.LayoutInflater.rInflate(LayoutInflater.java:858) at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:821) at android.view.LayoutInflater.rInflate(LayoutInflater.java:861) at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:821) at android.view.LayoutInflater.rInflate(LayoutInflater.java:861) at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:821) at android.view.LayoutInflater.rInflate(LayoutInflater.java:861) at android.view.LayoutInflater.rInflateChildren(LayoutInflater.java:821) at android.view.LayoutInflater.inflate(LayoutInflater.java:518) at android.view.LayoutInflater.inflate(LayoutInflater.java:426) at android.view.LayoutInflater.inflate(LayoutInflater.java:377) at android.support.v7.app.AppCompatDelegateImplV9.setContentView(AppCompatDelegateImplV9.java:284) E/SmartLocker: at android.support.v7.app.AppCompatActivity.setContentView(AppCompatActivity.java:140) at com.smiota.smartlocker.activity.ScanAllActivity.configureLayout(ScanAllActivity.java:70) at com.smiota.smartlocker.activity.ReceivePackageActivity.onCreate(ReceivePackageActivity.java:50) at com.smiota.smartlocker.activity.ScanAllActivity.onCreate(ScanAllActivity.java:62) at android.app.Activity.performCreate(Activity.java:6679) at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1118) at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2618) at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2726) at android.app.ActivityThread.-wrap12(ActivityThread.java) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1477) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:154) at android.app.ActivityThread.main(ActivityThread.java:6119) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:886) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:776)

asked 02 Feb, 07:37

khurram's gravatar image

khurram
111

edited 10 Mar, 13:38

Oksana%20Serdyuk's gravatar image

Oksana Serdyuk ♦♦
1.5k16


Hello!

In current public version arm64 is not supported, but can you please contact our team directly for discussing the options of extended version of RTR SDK? You can do this via the form: http://rtrsdk.com/contacts/

link

answered 02 Feb, 17:39

Lilya%20Chesnova's gravatar image

Lilya Chesnova ♦♦
261

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Asked: 02 Feb, 07:37

Seen: 404 times

Last updated: 10 Mar, 13:38

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