Dear Sir/Madam,

when i attempt to install FineReader 11 Professional Edition i receive the following message: "Your serial number cannot be activated automatically. You may trying to activate more copies of the program than is provided for by the End User License Agreement".

LICENSE NUMBER: FPTS-1101-XXXX-XXXX-XXXX-8942 (number of license 1)

I would like to inform you that this program was installed in a PC which had been recalled (Colleague who used that PC retired). However it is necessary to run the application in another PC. Could you please help us?

Thanks, Georgios Sourtzis, Piraeus Bank

asked 13 Feb, 11:17

PIRAEUS%20BANK's gravatar image

PIRAEUS BANK
111

closed 13 Feb, 13:16

Oksana%20Serdyuk's gravatar image

Oksana Serdyuk ♦♦
1.5k16

I have forwarded your question to FineReader Technical Support. They will contact you as soon as possible by email.

(13 Feb, 13:14) Oksana Serdyuk ♦♦

The question has been closed for the following reason "Question is off-topic or not relevant" by Oksana Serdyuk 13 Feb, 13:16


They have contacted and the problem is resolved.

thanks so much for the instant solution.

Georgios

link

answered 13 Feb, 13:16

PIRAEUS%20BANK's gravatar image

PIRAEUS BANK
111

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Asked: 13 Feb, 11:17

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