In C#, when calling the PrepareImage method i get an exception with the message "Access violation - no RTTI data!".

PrepareImage(imageFilePath, finereaderWorkPath, _prepareImageModeColor, -1, imagePasswordCallback, documentInfoPtr)

When debuggin i can see the parameters load correctly, imageFilePath contains the full path of the file in a folder that exists. finereaderWorkPath contains the folder path to the imagefile. _prepareImageModeColor is instantiated earlier in the code so i know it's loaded right. -1 so all the imagefiles are extracted. imagePasswordCallback is a ImagePasswordCallback and documentInfoPtr is a DocumentInfo.

The imagefile used is a .tif file, don't know if that makes any difference?

asked 23 Jan '13, 13:22

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KAK
11112

Which build of FRE (the version of FREngine.dll file) do you use and how exactly do you import FRE definitions into your project - by #import or by #include?

(23 Jan '13, 13:28) Dmitry Me ♦♦

I am using version 10 of the FREngine.dll and i am using the IEngineLoader to load the engine. I don't understand the #import or #include? I am using C# and VS 2010 where i add the type library as a reference.

(23 Jan '13, 13:40) KAK

Yeap, I've misread your question as if you were using C++. Anyway we need the exact version number from the FREngine.dll file for better analysis of this issue.

(23 Jan '13, 14:12) Dmitry Me ♦♦

I've carefully analysed all the info you provided and well, you're facing an issue that just shouldn't happen. To troubleshoot this we'll need the full source of your code using FRE - could you please contact our technical support via e-mail and supply the code?

(23 Jan '13, 14:20) Dmitry Me ♦♦

I will send the full source code to your TS. Is it this e-mail address: support_eu@abbyy.com ?

(23 Jan '13, 14:32) KAK

Please visit our technical support contacts page at http://www.abbyy.com/support/contacts/: choose your country and your product, click 'Search' and you'll get contacts of the proper ABBYY representatives.

(23 Jan '13, 15:28) Katia Sirotina ♦♦

Dear KAK, ABBYY FineReader Engine Support contacts depends on your region and are listed here: http://www.abbyy.com/support/contacts/

(29 Jan '13, 15:00) Anastasia Ga... ♦♦
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Asked: 23 Jan '13, 13:22

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Last updated: 29 Jan '13, 15:00

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