551 keep getting unsupported format (even with supplied images)

  • Last Post 28 August 2014
BCD posted this 25 August 2014

I keep getting the 551 error (unsupported image)

the request i make is:

'POST /processBusinessCard?language=english%2Cdutch&exportFormat=xml HTTP/1.1 Host: cloud.ocrsdk.com Connection: close Authorization: Basic RE9SQyAtIHNhbGVzOjJTbytGWk1rcUhNZnlQdXNpMVdLNUtFbQ== Content-Type: application/x-www-form-urlencoded Content-Length: 70


What am i doing wrong?

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Anastasia Galimova posted this 25 August 2014

To let us investigate the issue, please share or send to CloudOCRSDK@abbyy.com some additional information:

1) logs from any HTTP debugger (for example, Fiddler),

2) the image you recognize,

3) programming language you use.

Anastasia Galimova posted this 28 August 2014

Thank you for the info!

Anastasia Galimova posted this 28 August 2014

The developer said that the issue occurs because you send the line


as a body, and here it should be the file data.