OCR Cloud service Fails to recognize any text

  • Last Post 04 October 2012
shaileshl posted this 03 October 2012

I have a PDF file on which OCR cloud service fails to recognize any Japanese text. However on another PDF with similar Japanese text the recognition is successful.

How can I send the failing PDF file?

Thanks, - Shailesh

Dmitry Me posted this 04 October 2012

You should contact support using email and supply the problematic PDF and the exact URI (with the settings) which you use to process the image.