Failed trial account registration

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  • Last Post 31 October 2012
AVV posted this 30 October 2012

I'm trying to register a new trial account. I started with pressing "Sign up now!" at http://ocrsdk.com/plans-and-pricing/ After confirming request my info from Google I've got the following message: http://www.abbyyonline.com/en/Error/NoCookie: Cookie required You may have disabled cookies in your browser. To solve the problem, please enable cookies.

Actually, cookies are enabled, and in the list of cookies I see 3 cookie from abbyyonline.com.

How can I register a trial account?

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AVV posted this 30 October 2012

Tried again from home - success (same system, same browser) In case someone wants to debug this case:

Failed: OS: Windows 7/64 bit Browser: FF 16 and IE 9 Network environment: domain behind the NAT

Succeeded: OS: Windows 7/64 bit Browser: FF 16 Network environment: single computer behind the NAT

Dmitry Me posted this 31 October 2012

This was a bug on our side that sometimes prevented users from logging in. The bug has been fixed by now and the fix has been deployed. You might need to clear those browser cookies before trying to log in again, but in general it should just work now.

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