Unknown error while opening

  • 1.6K Views
  • Last Post 31 March 2016
ski posted this 18 November 2015

When calling processImage with a pdf which can be opened on my PC I get error: "Page 0 of the image file cannot be opened due to the following error: Unknown error while opening"

What is causing this error?

Order By: Standard | Newest | Votes
Oksana Serdyuk posted this 18 November 2015

Would you mind sending your image to CloudOCRSDK@abbyy.com for our tests?

Oksana Serdyuk posted this 18 November 2015

Thank you! We have received your PDF files. We will test them and let you know about our results as soons as possible.

Florian posted this 30 March 2016

Is there a solution to this problem? This happend to me with some 32bit .bmp-files (edited/saved with gimp). The 24bit versions worked just fine.

Oksana Serdyuk posted this 31 March 2016

Kindly send your image to CloudOCRSDK@abbyy.com for investigation your issue.

Close