Scanner Not Recognized

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  • Last Post 14 July 2016
Hank posted this 12 July 2016

I have FineReader Mac Version 12.1.5. I'm on OS X El Capitan version 10.11.5 and FineReadert no longer recognizes my scanner. Is there a problem with El Capitan? All my other programs that require the scanner recognize it. Can anyone help?

Oksana Serdyuk posted this 14 July 2016

Hello Hank,

The fact is that the Forum works only for SDK products, so I have sent your request to the corresponding Support Team of our European Office. They will answer you as soon as possible.

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