Error Processing Task

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  • Last Post 12 December 2016
  • Topic Is Solved
radhika posted this 08 December 2016

I am running the sample python code for cloud ocr sdk by passing image and output file as parameters. I amgetting the following error. Can anybody please help to find the issue.

Id = 00000000-0000-0000-0000-000000000000 Status = NotEnoughCredits Waiting..Status = NotEnoughCredits Error processing task

Thank you

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Oksana Serdyuk posted this 09 December 2016

As it is written in our documentation, if there is not enough money on your account, the task will be created, but will be suspended with NotEnoughCredits status.

According to the Cloud OCR SDK database, your account has two registered applications:

1) Application ID: LicencePlXXX
   Balance: 0 pages

2) Application ID: Project_mXXXX
   Balance: 29 pages
   Expires: 07 March 2017

Possibly you used the credentials of the first application with zero balance. So, please try to use the second application for your tests.

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radhika posted this 09 December 2016

thank you Oksana Serdyuk for your reply. Yes i realized it later that i was using first application credentials. Its working now. But I have one more query. Currently i have registered with free trail account and i want to know how long will i be able to use the second application ID?? Currently it shows 29 pages balance means, i will be able to process only next 29 pages and after that i will be asked to pay? or i can use it till march 2017?

Oksana Serdyuk posted this 12 December 2016

After evaluating the service, if you are going to continue using Cloud OCR SDK, you should purchase as much pages as you need on this page.

Also you can take part in our campaign "OCR for Free" and get a subscription for 100 pages per month. In order to participate you should share your experience by clicking one of the buttons "Share on …" at the Get Free tab of your User Console. Then 100 free pages should be automatically added to the balance of your application.

Oksana Serdyuk posted this 12 December 2016

It means that you can recognize 29 pages, and these pages are available till March 2017, after this period the pages will expire.

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