Site and Cloud seem to be down

  • Last Post 27 March 2013
gregjapan posted this 26 March 2013

Is the Cloud site down? I am getting an error page trying to go to the website to login and none of our services are currently running.

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gregjapan posted this 26 March 2013

It was back up after about 30 minutes of outage. If anyone can give an explanation as to why it wasn't available that would be helpful.

Dmitry Me posted this 26 March 2013

We're analysing the data to find the exact problem. Further details will be posted later.

Dmitry Me posted this 27 March 2013

This was a brief service degradation (about 15 minutes) causes by serious degradation of the third party database service. We will optimize database usage to reduce risk of such incidents.