[Cloud OCR SDK] Unsupported image file format

  • 1.3K Views
  • Last Post 24 October 2018
Michele Afterdark Maddi posted this 08 September 2015

Hi ! I'm trying abby ocrsdk with the php sample. I have to hosting with linux server. In the first one the script work fine as it should.... on the second server the same script gives me this error: Unsupported image file format

Also tried with different files pdfor jpg but always the same problem while on my first server i got no errors ! So I think that the problem is not in my script but on the server. What i should check to be sure everything is ok to ocr to work? Maybe i need some modification in my php.ini or in the apache server ?

Order By: Standard | Newest | Votes
mflmartin posted this 08 September 2015

Apparently, there is a solution, stated in other forum post, but they only send it via email ( I don't know why). I am in the same situation as you.

Can someone from the ocrsdk team give a solution?

Anna Falevskaya posted this 09 September 2015

We answered you by e-mail yesterday.

Anna Falevskaya posted this 09 September 2015

The processImage method is suitable for the images that are loaded from the computer directly. We have a method for processing the images that are located on a remote server, it is in beta-testing. We will send you the information about it by e-mail.

Febri Valentino posted this 05 November 2015

Please send me the solution too.

Oksana S. posted this 05 November 2015

We have answered you by e-mail, please check your mail box.

Vũ Nguyễn posted this 07 December 2015

i have got this issue too, can someone send me the solution?

Oksana S. posted this 07 December 2015

I have answered you by e-mail, please check your mail box.

Gastón Cortés posted this 11 October 2018

i have got this issue too, can someone send me the solution?

Oksana S. posted this 24 October 2018

I have just written you a private message.

Close