Unsuccessful MRZ processing

  • Last Post 29 April 2013
NickPLV posted this 28 April 2013


What is the best way to know the processMRZ didn't succeed? test filesize of the response? or is there a specific way (in fact, I guess there is)

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Andrey Isaev posted this 29 April 2013

It is recommended to split questions to separate messages

Andrey Isaev posted this 29 April 2013

Hi! Here comes my answer to 3.

It sounds pretty strange that recognition takes 20 seconds. Are your images taken by phone camera? Typically it takes very long on dirty images with lot of noise. On clean images it should work faster.

Nevertheless, you should not consider single image processing time to evaluate total time to process your batch. There are several processing instances running in parallel and service scales automatically when load grows. There is no problem processing thousands images per hour, provided you are able to upload images that fast. General rule is, the faster you upload images, the faster they get processed. The only thing you should take into account that service cannot scale immediately. Typically it takes 10-20 minutes to balance processing speed with upload speed.

Andrey Isaev posted this 29 April 2013

Answer to 2.

Every image gets billed, regardless recognition was successful or not. Service spends its processing time trying to recognize, even there is nothing meaningful on image to recognize.

Nevertheless, if there is some typical mistake on your images, like recognition fails in some specific case, you may want to share your images with support, so we can consider making improvements.