ABBYY OCR iOS SDK/Passport Scanning/DL Scanning

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  • Last Post 5 weeks ago
Neeraj posted this 26 June 2018

Hi,

Greetings!

This is to let you know that I need to capture the details from passport and driving license of the user. Please help me out with this issue. Whenever I'm scanning through this ABBYY OCR iOS SDK, it is not capturing accurate results. The detailed text which comes after scanning is cut. Please revert me back with a fruitful reply.

 

Thanks & Regards,

Neeraj. 

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Diana Khammatova posted this 26 June 2018

Please specify the following additional information:

1. The product you are using

2. Your recognition scenario and processing settings

3. Please attach several input images on which the issue occurs and their recognition results

Neeraj posted this 27 June 2018

Hello Diana,

PFB the required info:

1. The product you are using : abbyy-rtr-sdk-1.0.8.26.iOS > sample-textcapture-swift

2. Your recognition scenario and processing settings : 

Whenever I'm capturing the passport details of the user, the text captured is cut and the recognition is shaky most often, i.e, each time scanning gives different results for the same passport.

3. Please attach several input images on which the issue occurs and their recognition results : PFA.

 

Diana Khammatova posted this 27 June 2018

Do we understand correctly that you are using a free version of RTR SDK? We would like to note, it is possible to recognize these types of documents more accurately via special profiles in the datacapture scenario which are available as a part of extended version of the product. If you are interested in a trial license for the extended version of the product, please contact your local sales here: https://rtrsdk.com/licensing/

Neeraj posted this 28 June 2018

 Hi,

I've requested for the trial license as you said. May I know in how much time I'll be provided with the same.

Also, please let me know how will I integrate the license into my app ?

 

Regards,

Neeraj

Neeraj posted this 29 June 2018

Hi,

May I know the status of my request ?

Neeraj posted this 29 June 2018

Hi,

Greetings!

Diana, is there any fruitful response for my query ?

 

Regards,

Neeraj.

Diana Khammatova posted this 02 July 2018

Hi Neeraj, our colleagues from the sales department will answer you as soon as possible.Thank you for your patience!

As for your question about integration of the trial license, you will need to replace AbbyyRtrSdk.license file by a new one and specify correct name of file in your code.

Neeraj posted this 03 July 2018

Hi Diana,

Thank you for such response!

But may I know from which file I've to replace the AbbyyRtrSdk.license file ?

Please suggest a new trial license.

Neeraj posted this 10 July 2018

Hi Diana,

Hope you are doing good !

Is there any update regarding my query for the same ?

 

Best Regards,

Neeraj

 

Diana Khammatova posted this 5 weeks ago

Hi Neeraj,

The AbbyyRtrSdk.license file should be replaced by a trial license file which you will receive from the sales manager. Do we understand correctly that our colleagues have already contacted you?

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