Cannot open TWAIN source

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  • Last Post 14 May 2018
Menevado Subito posted this 09 May 2018

Hello. I've been using ABBYY finereader for years without any problem. Then all of a sudden (apparently) it stopped recognizing the scanner. Now I get a Cannot open TWAIN source error, and subsequently a Source initialization failed. I've tried installing another version of the software, but to no avail. The only workaround I've found is creating another account for my computer and using AFR as that new user. In that case it works.

 

I'm on windows 7 and use AFR portable with an epson scanner. I know I must've changed some preference somewhere, but I have no clue where.

 

Thank you.

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IvanPopov posted this 10 May 2018

Hello!

Please note that this forum is created for ABBYY products for developers (SDKs). Could you please clarify which ABBYY product you are using - FineReader or FineReader Engine?

If I understand correctly, you are using FineReader. I forwarded your question to help@abbyy.com, you should be contacted soon.

menevado posted this 13 May 2018

Hello, thank you for your answer. Yes, I'm using finereader. Meanwhile I lost my login for this form, so I don't know where Abbyy will contact me. Hope they can answer here.

 

 

IvanPopov posted this 14 May 2018

As mentioned earlier, this forum is created for ABBYY products for developers (SDKs). For questions regarding FineReader, please contact FineReader support with your question at help@abbyy.com.

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