processBusinessCard method throws error

  • Last Post 26 November 2018
js_newbie posted this 29 November 2017


I have added "" this project to mine, and called businesscard method,


I'm not able to get the output for the sample images(

I tried for other images too but I am only getting the output for jpg format.

Note: After I converted the sample images to jpg it worked but for tiff and png formats it's throwing error.

Do I need to purchase package to test other formats?

I am using trail version.




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Oksana S. posted this 04 December 2017


We have answered you by email and asked some additional information. Could you please provide it to us?

As ABBYY Cloud OCR SDK is an online service, kindly be sure that you have a good connection to the Internet during communication with the server. The fact is that there are no any errors on our side: all tasks with JPG images were successfully processed, but the tasks with TIFF or PNG images have never come. Also please try to ping the and check the internet connection settings. posted this 26 November 2018

I have the same issue. every time throw Unsupported Image format. I pass the businessCard Request in base64 format.