Server failed to authenticate the request error while downloading the response from esultUrl

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  • Last Post 05 June 2017
app dev posted this 05 June 2017

Hi ,

 

When I am trying to download the Download recognition result , getting the below error:

 

 

<?xml version="1.0" encoding="utf-8"?>

<Error>

    <Code>AuthenticationFailed</Code>

    <Message>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.

RequestId:c43746e5-0001-0004-53f0-dd0798000000

Time:2017-06-05T11:38:18.9420699Z</Message>

    <AuthenticationErrorDetail>Request date header not specified</AuthenticationErrorDetail>

</Error>

 

Please find the getTasKStatus response below:

 

<?xml version="1.0" encoding="utf-8"?>

<response>

    <task id="2c37ebfa-e1cf-4488-a3d2-cdc210561262" registrationTime="2017-06-05T11:19:55Z" statusChangeTime="2017-06-05T11:19:56Z" status="Completed" filesCount="1" credits="0" resultUrl="https://ocrsdk.blob.core.windows.net/files/2c37ebfa-e1cf-4488-a3d2-cdc210561262.result?sv=2012-02-12&amp;se=2017-06-05T21%3A00%3A00Z&amp;sr=b&amp;si=downloadResults&amp;sig=zep0d0Mq9DROpT01OU4PdA7n6JYScEtjZih1jftO9Mg%3D" />

</response>

 

 

Can anyone help me how to resolve this?

 

Thanks,

 

Mahesh.

Oksana Serdyuk posted this 05 June 2017

I've just answered your question in the response to your email to Cloud Support regarding the same issue.

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